If you would like to return an item or make an exchange, please email us at [email protected] and the return address to which the item should be sent. All returns and exchanges must meet the following criteria:

  • All returns and exchanges must be accompanied with a receipt and be made within 30 days of the date of purchase
  • All sales are final on any sale and/or promotional item
  • Mitchell & Ness Shop will not accept returns or exchanges if:
    • The item has obviously been worn
    • Smells of cologne, perfume, smoke, or any other odors
    • Visible stains, marks, burns, snags, or any other blemishes
    • Alterations or modifications of any kind
    • Price tags that are removed, altered or damaged
    • Other tags that are removed, altered or damaged
  • No shipping costs will be refunded for returns or exchanges. The customer is responsible for the shipping costs associated with the return/exchange of item(s) back to the designated warehouse/address listed on the customer's packing list. The customer is NOT responsible for the re-shipment costs associated with the replacement item(s) back to them, M&N will incur those costs on behalf of the customer.